Skip to content

How it works

From request to receipt, fully managed

A clear, seven-step process with full audit trails, flexible payment models and a dedicated team behind every order.

Getting started

Four steps to your business account

Every client is onboarded with a signed service agreement and SLA, so expectations are clear before the first order.

Apply now
  1. Step 1

    Apply

    Submit your company details and procurement needs. It takes about 3 minutes.

  2. Step 2

    Review

    Our team verifies your company and reaches out to understand your requirements.

  3. Step 3

    Contract & SLA

    We send your service agreement and SLA. Review, agree and sign.

  4. Step 4

    Access oupco.app

    Your team gets access to the platform to browse catalogs, raise RFQs and track orders.

The order process

Seven steps, zero guesswork

Once you're on oupco.app, every order follows the same clear process. You always know who owns the next step.

Your stepOUPCO's step
  1. 01

    You

    Submit an RFQ

    Tell us what you need through the platform, email or WhatsApp.

  2. 02

    OUPCO

    Receive a quote

    We source from approved suppliers and send a clear, itemized quote.

  3. 03

    You

    Send a purchase order

    Approve the quote and issue your PO.

  4. 04

    OUPCO

    Fulfilment begins

    Qualified suppliers fulfil the order under the agreed terms.

  5. 05

    OUPCO

    Invoice issued

    You receive a ZATCA-compliant invoice.

  6. 06

    You

    Remit payment

    Pay by your chosen model: direct or under your frame agreement.

  7. 07

    OUPCO

    Receipt sent

    We confirm payment and close the order with a full audit trail.

Payment models

Direct Payment or Frame Agreement

Choose per order, or combine both: frame agreements for recurring needs and direct payment for everything else.

Fast & simple

Direct Payment

Straightforward purchasing for one-off or ad-hoc needs, with a seamless checkout.

  • No long-term commitment
  • Pay per order
  • Ideal for urgent or occasional purchases
Best for ongoing needs

Frame Agreement

A long-term partnership with tailored pricing and a stable, reliable supply chain.

  • Fixed, negotiated pricing
  • Credit terms for approved accounts
  • One consolidated monthly invoice
  • Dedicated account manager

Vetted suppliers only

Every vendor passes a structured review of quality standards, delivery reliability and commercial guarantees.

Fast, simple requests

Submit a request in minutes. We handle sourcing, coordination and closing the transaction end to end.

Compliance by default

Full audit trails, transparent pricing and ZATCA-ready invoicing on every order.

Flexible payment models

Pay per order with Direct Payment, or lock in pricing and supply with a Frame Agreement.

FAQ

Common questions

Can't find your answer? Our team is happy to help.

Contact us
How do we get access to the OUPCO platform?

Apply for a business account. Our team reviews your application, then sends you a service agreement and SLA. Once signed, your team gets access to oupco.app.

Does OUPCO hold inventory?

No. OUPCO is an independent procurement intermediary. We manage sourcing, RFQs and coordination, while orders are fulfilled directly by qualified suppliers under the agreed terms.

Can I request something that isn't in your catalog?

Yes. Our range goes well beyond what is listed. Send us your request and we will source it from our approved supplier network.

How do I place an order?

Through the OUPCO platform or by email. A dedicated account team supports you at every step.

What is the difference between Direct Payment and a Frame Agreement?

Direct Payment is pay-per-order for straightforward purchases. A Frame Agreement is a longer-term arrangement with negotiated pricing and guaranteed supply consistency.

Are your invoices ZATCA compliant?

Yes. Every order is invoiced in line with ZATCA e-invoicing requirements, with a full audit trail.

Ready to simplify procurement?

Apply for a business account. Once your contract and SLA are signed, your team can start ordering on oupco.app.